IGNORANCE MANAGEMENT ASSESSMENT

Ignorance Management assessment

This is a Benchmarking questionnaire to help you assess how well your
organization mismanages its knowledge, or to put it another way how well
you perform ‘Ignorance management’.

General

Which of these statements most applies to your personal view on
Ignorance management (IM)

Ignorance is contagious and hereditary and should be
stamped out through selective breeding
Some people are naturally more Ignorant than others
and have a gift of becoming totally incompetent
Ignorance is the constitutional right of all those with
a higher education. Those with a low education have
no right to be ignorant
Ignorance is something that needs constant attention
and loving care
Ignorance doesn’t need to be managed. It grows quite
happily left to its own devices
Ignorance management requires a systemized approach
and a culture that perpetuates its growth

Strategic direction

Which of these statements most applies to your ‘strategy’
regarding IM

What’s a strategy?
Our strategy is to develop a strategy.
Our strategy exists in the head of our glorious leader
and is kept well away from those who don’t need
to know, i.e. the rest of the organization.
Our strategy encompasses the ignorance of top
management only and bears no resemblance to
events in the real world.
Our strategy is based upon the combined ignorance of
our whole workforce and as such nobody can make any
sense of it whatsoever.
Our strategy is clearly aimed at making us excel in
chosen areas of ignorance far above that of our
competitors.

Which of the following statements best describes your ability
to realize your organizations strategy

‘"You can’t teach an old dog to suck eggs", IM?,
we’ve been there done that.’
We hire consultants in to supplement our strategic
ignorance- they’re so ignorant they make our Directors
feel good.
All managers and decision makers in our organization
live, eat, sleep, dream, discuss and debate IM to such an
extent our employees proudly declare management is
clueless about IM at the workplace.
We think long and hard about what type of ignorance we
need to excel at, but we’re totally clueless about how to
get it.
We have a strategy and activities to support our
development of IM and incompetency, only we are totally
ignorant as to how well we are doing and totally
incompetent at measuring our inability.
We measure our progress and produce meaningless
reports that we interpret in such a way that it supports
whatever strategy we have on any particular day.

Organization

Which of these statements most applies to your organizations

positioning on IM

Ignorance is bliss’ and we intend to keep it that way.
A little knowledge is a dangerous thing’ we only give
away knowledge that is harmless.
Knowledge is power’ - it is best kept in the hands of
those that don’t need it.
‘What you don’t know won’t hurt you’ (and what you
don’t know can’t hurt us).
Using knowledge only wears it out’ so keep it locked
up in a cool dark place
‘Why should we be the only ones to suffer from our
ignorance. We share totally useless information with
our competitors and anybody else gullible enough to
listen.

People

Which of the following statements best identifies the general
level of ignorance within your organization

Our workforce may be characterized as being
pig-ignorant’
‘Thick as two short planks’ sums up most of our
employees.
With a little prompting and a few clues most of
our employees are able to distinguish between their
backsides and their elbows.
Our employees are real smartypant types that know
everything about anything that is of absolutely
no use whatsoever to man nor beast.
Our employees are ‘professionals’ who know everything
about what they need to know but haven’t got a clue
how to use what they know.
Our employees know everything there is to know about
everything that nobody wants to know about on a global
scale.

Which of the following people focused ignorance management
principles best applies to your organization

Any type of ignorance is good enough for us.
We know exactly what type of ignorance works best for
our people and select them accordingly.
Only professionally qualified, highly ignorant people
are selected to work here.
Our employees undergo ignorance training to bring them
up to the level of incompetence required.
Gifted ignorant people are promoted into
knowledge management functions.
Exceptionally gifted ignorant people are promoted into
management positions.

Systems

Which of these statements best describes your organizations

approach to managing IM with systems

We use bits of paper with joined up forms of writing.
We have standard forms for recording ignorance and
make basic use of PC’s for things other than playing
games and installing trendy screen savers.
We have corporate information systems with complex
security codes that exclude everybody.
Anything that moves is turned into an information
system that is openly and widely available to all those
that don’t need it.
We have a corporate database with meaningless search
algorithms and search keys to ensure that nobody can
find the knowledge they need.
We have Intranets, extranets, internets and any other
kind of net we can use for plugging our PC’s into for
flooding the rest of the world with ignorance.

Competencies

Which of the following statements best reflects your organizations
approach to managing incompetence

We ensure our employees are already incompetent when
we hire them.
It is through the diligent application of ignorance that our
employees obtain total incompetence
Anybody can be incompetent. The trick is knowing which
incompetences you need to excel at.
We facilitate our workers by grouping specific ignorant
workers into clusters of total incompetence where they
can annoy each other.
We give our employees on the job training and coaching
to ensure they develop the right level of incompetency
If they still don’t get it we use electro-shock therapy

Which of the following statements reflects your organizations

competence in Ignorance management

‘Don’t tell anybody anything’
‘Only tell people what they don’t need to know’
‘Tell people enough to know that you know and that’s
all that matters’
‘Tell them everything in triplicate so that they can’t see
the tree of knowledge through the indiscriminate forest
of information
‘Tell them they have all the knowledge at their disposal,
but don’t tell them how they can get at it’
‘tell them that knowledge is out there somewhere....
their mission should they choose to accept it is to try
to find something worthwhile on the internet

Ignorance transfer

Which of the following statements best fits your organizational
approach to knowledge transfer. ‘People in our organization
caught transferring knowledge to other workers are...’

Timewasting
Given a good finger wagging and told not to do it again
Are given a good seeing to in the car-park
Are told to put all their knowledge into the knowledge
vault where it can be left to fester, unused
Are given a pat on the back and promoted out of harms
way
Are given other jobs to do where they themselves are
totally ignorant of what to do that they couldn’t possibly
tell others what to do

New ideas

Which of the following statements best reflects your organizations

approach to dealing with new ideas

New ideas? chance would be a fine thing
I once had a new idea but it gave me a headache
so I had to lie down and have a rest. Fortunately
when I woke up again it had gone, and so had my
headache
New ideas are dangerous. They are very likely to
rock the boat and cause us work
New ideas are ignored until they go away by themselves
New ideas are enthusiastically received and are then
just as enthusiastically ignored
New ideas are carefully analyzed, matched to our
strategic intentions, feasibility studied, piloted
and then discarded because they are out of date

How to score

  • If you’ve now carefully considered, ticked or formed an answer for each of
    the questions and are now seeking enlightenment as to how you need to score your
    answers then you are probably one of the naturally gifted ignorant and a candidate
    for ignorance management.
  • If you have skimmed through the questions to try to get a feel of how you score,
    but secretly want to see how the scoring mechanism works so that you can fill in
    the right answers to get the best score orthen you are a contender for the devious
    position of CIO (Chief Ignorance Officer).
  • If you’ve stolen your neighbors question list because he or she filled
    it in with such vigor and enthusiasm that they obviously know something,
    then you are a prime contender for the knowledge grasping bureau or
    knowledge police.
  • If you’ve been looking at your neighbor to see what he or she has filled in,
    or have been asking how other people have answered specific questions
    before you fill your question list in then you’re probably a knowledge
    professional and have a high degree of ignorance and a highly developed
    set of incompetences.
  • If you’ve delegated the question list to somebody else to complete then
    you are probably a manager who is likely to get the sets of statistics you
    deserve.
  • If you’ve studied the answers and realized that they can’t possibly tell you
    anything meaningful and do not conform to the basic principles of scientific
    research and investigation then you are a sad boring git who needs to get a life.
  • If you’ve actually filled in the question list in pen and put your name it then
    you’d better hope that we don’t get hold of it to show your CEO.
  • If you have now:

-colored in all the boxes and filled in all the ‘o’s or

-drawn pornographic pictures all over the question list

don’t worry, there are lots of therapy groups out there capable of dealing with
people with your kind of
special problems

  • If you’ve skipped the questions altogether to get a look at what sort of garbage
    is written in the scoring section to support your hypothesis that this is all a waste
    of time then you’re going to become a failed ignorance manager.

This organizational ignorance maturity matrix will help you get a grip on ignorance management
within your organization.

 

Maturity

level

People

Competencies

Systems

Organization

(philosophy)

0

pig ignorant

‘don’t tell anybody anything’

bits of paper with joined up form of writing

‘ignorance is bliss’ and we intend to keep it that way

1

thick as two short planks

‘only tell them what they don’t need to know’

standard forms and basic use of PC’s other than for playing games and installing trendy screen savers

‘a little knowledge is a dangerous thing’ -we only give away knowledge that is harmless’

2

able to distinguish between their backsides and elbows - with a little prompting

‘tell them enough to know that you know and convincing them that’s all that counts’

corporate information systems with security codes that exclude everybody

‘knowledge is power’ it is kept in the hands of those that don’t need it

3

know everything about anything that is absolutely no use to man or beast

‘tell them everything in triplicate so that they can’t see the tree of knowledge through the indiscriminate forest of information’

anything that moves is turned into an information system that is openly available to all that don't need it.

‘what you don't know won’t hurt you’, and what you do know can’t hurt us

4

know everything about knowing what they need to know, but don’t know how to get it

‘tell them they have the know-how at their disposal - but don’t tell them how to get to it’

a corporate knowledge database with meaningless search algorithms and search keys to ensure that nobody can find the knowledge they need

‘using knowledge wears it out, so keep it locked up in a cool dark place’

5

know everything there is to know about everything that nobody wants to know about on a global scale

‘tell them that knowledge is out there

somewhere..their mission should they choose to accept it is to try to find something worthwhile on the Internet

Intranets, Extranets Internets, hairnets, fishnets and any other kind of net you can plug your computer into used for flooding the rest of the world with ignorance

‘why should we be the only ones to suffer from our ignorance? Let’s share totally useless information with our competitors.’