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Publication	Description
	NOT The IT Infrastructure library a humorous book that highlights best practice (ITIL service management processes) by looking at blatant 'worst case' practices. An independent book review declared: 'I found 'NOT the IT Infrastructure library' both hilarious and disturbing. Hilarious because of it's quick wit and obtuse observations, supported by excellent cartoon images of IT staff being depicted. Disturbing because I know all the characters, so will you, they exist in every IT department, their arrogance and ignorance although humorous scares me to death.'
	PROJECT MANAGEMENT: what's all that about then' A book about 'worst practice' project management. As well as describing the project manager of your worst nightmares the book highlights the PRINCE2 project management method as a 'best practice'. 'The book that finally explanins what a GANTT chart is (Got Another New Timewasting Toy).'
	A Guide to Ignorance management Under the heading of CCCP (Corporate Competence Collectivisation Programme) This book examines worst practice 'knowledge management', featuring the cartoons contained in the Ignorance management cartoon section, and an ignorance management self assessment. The book briefly mentions the KGB (Knowledge Grasping Bureau), The CIA (Corporate Ignorance Agency) and the FBI (Federal Bureau of Ignorance) before going on to describe how to effectively implement ignorance management in your organization.
	Not the IT Infrastructure library...made WORSE! A new look at worst case IT practices. This time it's all about business and IT (MIS)Alignment. This publication blames the business as well as IT for the mis-alignment. We examine the 'growth' phase of IT organisations and IT professionals from the early cave dwelling grunting technoids up to the modern age cyber geeks. We examine 'efficient' and 'effective' IT ...(as if anyone knew what that was really all about) and we show you how to abuse a balanced scorecard to produce a set of totally meaningless but sexy loooking management reports. This book is an itSMF publication and can be ordered directly through their website. Click on their menu option 'itSMF publications'.